Spartan Tax Service Inc.

"Bob is a fantastic accountant with an incredible support staff. I've been a customer of theirs for both business and personal taxes since 1998. Very highly recommended!"

"Starting a new business in the massage industry has been a whole lot of work and often stressful but one thing I haven’t had to stress about is my bookkeeping and tax services! Truly Spartan has taken an enormous pressure off. Having someone I can trust, who has my back, keeps things organized and makes sure we’re following all tax laws which I know nothing about, has been a major relief. Shannon informs me of everything, has such a quick response time for things like checks or reports. She’s easy to reach and has never let me down! It’s literally the one aspect of my business I can count on going smoothly! 10/10 stars if I could!"

"I'll never do business with them again. My dad had to physically go into their office multiple times to get them to finally process our tax returns. I finally got my tax returns in early October after filing with them in late February. Every time I tried to check on a status update, the woman on the phone was extremely unprofessional and rude. They kept blaming it on a "system error", but they made no attempt to re-file electronically until late September. If my dad didn't show up on-site in his last attempt, I still wouldn't have my tax returns. I anticipate multiple people filing legal action with the way they handled things since I see many individuals encountered similar problems. It all went downhill once Steve left the company. Just look at their website with their new Spartan branding. It's absolute hogwash."

"Had my taxes done in March prior to lockdown, once lockdown was done and I still hadn't received my refund I called them weekly and left messages. No response until JULY! Even then I got the run around. Finally I talked to someone in August who had told me what has been going on and I told them I didn't want to wait anymore and I would like to get a copy to file myself. When I went to pick up staff was rude, they did not say sorry or try to be apologetic, quite the opposite. All they had to do was call clients and explain what was going on, they couldn't do that. I will never return."

"We have been having our taxes done by Neuman Tax Group for many years. After this year we will no longer use them. We paid them to file our taxes electronically in March. We have yet to see our refund. Both my husband and myself have called and left messages explaining we have yet to get our refund. They didn't return our calls. My husband called on 8/18/20 and actually got a hold of someone. That individual informed us that their system crashed. When asked why they never contacted us they had no response and told us that we can pick them up and mail them in. At this point we are past the file date of 7/15/20 which was extended due to Covid. Now we run the risk of penalties. They chose to not notify clients of the issue and they could have mail the returns out for their client prior to the due date. I'm disgusted with the way that they have treat their long term clients. This did not only effect us but friends of ours who also used them."